I am doing everything in my power to continue making the grips you love! I am as frustrated as you are with how ridiculous everything has become within the past 2 years!
TRANSIT TIMES AND SHIPPING GUARANTEES ARE SUSPENDED WITH ALL SHIPPING CARRIERS. When you see an "estimated delivery (or) transit time", please ignore it because I can almost assure you it will take longer.
I am operating ALONE (not only am I packing and shipping your orders, I MAKE everything by hand). I'm having issues getting all the materials needed to make our grips, and shipping times are slow.
Once you place your order it could take up to 2 weeks for us to prepare and ship it out. DO NOT EXPECT YOUR ORDER TO SHIP IMMEDIATELY BECAUSE IT'S NOT HAPPENING. We're so sorry about this! It's not how we like to do things.
All orders are processed within 2 weeks. Do not assume your order will be shipped immediately even though we are typically fast. If you are in a time crunch you need to email me.
APO or FPO addresses: Email us because we will need to give you other shipping options as UPS will not work.
There are many factors that go in to package travel time (weather, flight cancellations, rerouting, shipping container delays, etc!). Please understand that we do everything to get your order shipped quickly and on it's way to you but transit times vary greatly! We are not going to refund shipping charges because you think it should have arrived within a certain amount of time.
Duty fees, taxes, customs charges are paid by the customer. Do not ask us to mark your package as a "gift".