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Returns

Follow these instructions: Due to strict health and safety guidelines within the gymnastics industry, we can only accept unused items in brand new condition. Grips that appear to have any wear, are chalked up, or have altered, cut, or dirty finger holes will not be refunded and will be returned to you. If you are unsure about sizing, please call us at 505.299.2001 so we can help you! For quick processing of returns, please include a copy of your invoice or the order number and send to:

Ginnasta USA
8405 4th St NW
Los Ranchos, NM 87114

Once we receive your return and inspect the product for restocking, we’ll issue your refund promptly as long as you’ve followed our return guidelines above. We can no longer process exchanges so if a different size or style is needed you will need to place a new order for the item you need, and return the unused item for refund by following the instructions above. PLEASE NOTE: Ginnasta does NOT cover return shipping costs. We recommend USPS 1st Class shipping as it is fast and economical, but any method is fine. (Please add tracking for proof of return shipments.)